Terms and Conditions
High Vision Adventure is a trustworthy government-registered trekking company in Nepal dedicated to excellent services to our customers. With the objective of enhancing the tourism sector of Nepal, we have put many efforts into making our rendering of services at a level that surpasses the rest. Our customers ’ satisfaction, happiness, safety, and full-on enjoyment during the trip is our principal priority.
Go through our Terms and Conditions thoroughly before you book any trip with us!
General Booking Conditions
For all the trekking and Tours in Nepal, a photocopy of your passport and a 20 percent deposit of the total trip cost should be provided to us while you book the trip. This 20% deposit is non-refundable.
The remaining 80% of the tour cost can be paid upon your arrival in Kathmandu, Nepal before you commence trek or tour from Kathmandu.
Mode of Payment
Currently, we offer payment through Swift or Wire transfer only; however, we are adding a credit card facility very soon.
Swift or Wire Transfer
Pay to: High Vision Adventure Trek Pvt. Ltd.
Note: All the bank service charges related to submitting your deposit amount are your responsibility. For bank transfers, your invoice confirmation will be sent once we verify receiving funds. The cost of transferring the money via the central bank or any other middle bank will not be covered by us; those costs are not affiliated with the total amount that you will pay to us for the trekking or tour package.
Payment Via. Credit Card
We are not accepting credit card payments but we will update this feature soon and you can make payment via credit card by visiting our website's online payment section.
Note: For credit card payments, a 3.5% extra charge will be levied as a credit card processing fee.
Risks and liabilities
All the trekking, tours, and mountaineering in Nepal are conducted under the strict rules and regulations of the tourism board. We are not liable for any changes or cancellation of any trip due to unavoidable circumstances like change in rules and regulations of the country, any government restrictions, political instability, cancellation or delays of flight due to poor weather condition, sickness or accidents, breakdown of vehicles, etc. Any extra costs incurred due to such circumstances should be borne by the clients themselves. Therefore, we highly recommend travel insurance prior to any tour or treks in Nepal.
Last Minute Booking
High Vision Adventure Trek even accepts the last-minute booking. You can book a trip at least 3 days prior to the trip departure date.
Postpone the trip
Written notice should be sent to us before 30 days of the trip departure date. Minimum USD 150 will be charged as a current trip cancelation charge and the remaining amount will be transferred to the postponed trip.
Trip Cancellation Policy
If you wish to cancel your trip for any valid reason, you need to write to us 14 days prior to the trip departure date. We shall approve it as canceled only after receiving a valid written notice from the client.
As per our policy, 20% deposit amount of the total trip cost is non-refundable therefore, in case you will cancel the trip we rather recommend you postpone the trip against canceling. Since doing so will deduct USD 150.00 from your advance deposit as the postponed fee and remaining charge will be transferred as your balance amount for the next trip with us.
We are not liable for any refunds in case of any incomplete tour, trek, and expedition whatever the reason from the customer’s side.
If your trip gets canceled due to any unforeseen circumstances like natural disasters, war, or unfavorable climatic conditions, we will arrange another trip for you on a different date to the same or different destination. So, even if your trip won’t be the one you chose, your money will not go in vain.
We reserve full rights to change the price under various circumstances. Though our actions will be reasonable, like in case of circumstances such as drastic changes in the exchange rate, inflation, or government actions, we are not liable to answer anyone for our actions.
It is compulsory to have a comprehensive travel insurance package for all of our clients to join any of our adventures. The insurance must cover all the medical expenses, personal accidents, emergency evacuations, trip cancellations, loss of the gears and natural calamity, theft of or damage to baggage, and personal effects.
Flights Delays and Cancellation
Flight delays and cancellations are likely to happen often during bad weather conditions in remote areas, particularly in Everest, Annapurna, Dolpo, Simikot, and Jumla Region. Therefore, we recommend managing some extra days and carry extra money to buy food and accommodation in case of emergency delays. High Vision Adventure won’t be responsible for any additional expenses due to flight delays or cancellations.
During the Tour
In case you commit any unlawful act during your tour, trek, or expedition and you are compelled to leave Nepal, High Vision Trek is not liable for any kind of refunds.
Our Terms and Conditions are applicable only if you book your trip with us directly. If you book your trip through any agents or third party, you shall be liable to their terms and conditions.